The
Access Science article on the internet was interesting. The introduction paragraph raised a good
point about how the success of the internet is hard to determine as a whole,
but in different markets it is considered good or bad. I had a brief knowledge of how the internet
worked before reading this article but after reading I have a much better
understanding of everything that is actually needed in order for information to
be transmitted to a personal computer. I found the information in the TCP/IP section particularly
interesting, as it explained how a person can go on any computer anywhere and
access their files on a server without any problems. I wish the article contained more information
on the options for different internet speeds, such as how different modems
limit the speed of the connection. I
would have found this a very interesting area to read more about. I found the article to be a very good summary
of how many of the various components of the internet actually work together. For a first time researcher this is a very
good article to gain an understanding of the concept and the finer points. The article was a bit generic in certain points
and could have contained a bit more information, which would still not have
made it to complex. More information on
domain names, such as hosting or website domain names, could have been given and
would have been worthwhile learning about.
The
first additional article that I read was titled “Integrated Information: Technology Is The New IT”. This
article talks about how the building industry is moving very rapidly to being integrated
completely. The beginning of the article
hints almost at the fact that buildings may be considered full computers in the
very near future, based on how much integration occurs between all of the
systems. One point the article uses to
hint at this potential fact is how both the building industry and IT field use
the same terminology for many similar concepts.
The article focuses on the concept of the intelligent hotel, which the
main function of the intelligence would be to enhance the customer service. Hotel Technology – Next Generation (HTNG) has
been developing ways to personalize the experience at a hotel, such as: being
called by name upon arrival, mini-bars stocked with preferred drinks and
snacks, the room conditioned to the desired temperature, and even calling the
front desk and being answered by name.
The use of RFID is being looked into as a possibility to increase the
experience. For example a guest could be
mailed the RFID card and when they walk in the front door a message is relayed
to the front desk and the bell stand, so they can be ready. Many different technologies are discussed in
the article along with example of how they could be applied to increase the customer’s
experiences. These technologies would also
make the jobs of the hotel staff easier by not needing to remember as much
personal information and being able to check preferences instantly on a
network, anywhere in the building.
No comments:
Post a Comment